Où est ma commande?
Le moyen le plus simple de suivre vos commandes est de vous connecter à votre compte :
👉 Afficher vos commandes + informations de suivi (connectez-vous à votre compte)
OU, si vous avez un code de suivi, vous pouvez rechercher ce code de suivi :
👉 RECHERCHE PAR NUMÉRO DE CODE DE SUIVI
REMARQUE : Votre code de suivi vous sera envoyé par e-mail une fois votre commande expédiée. Veuillez allouer 12 à 48 heures après la confirmation de la commande.
Gérer / Annuler l'abonnement
Pour afficher ou gérer vos abonnements récurrents avec nous :
Connectez-vous à votre compte
Envoyez-nous un email
Ou: envoyez-nous un email directement : support@spirit-magicka.reamaze.com
Quelles sont vos politiques d'expédition?
S'il te plaît Suivez ce lien pour en savoir plus sur la façon dont nous gérons l'expédition de votre jolie commande spéciale de cristal 🥰
FAQ
Combien de temps va prendre ma commande pour arriver?
Entre 4 et 8 jours via UPS et 10-21 jours via notre Expédition standard mondiale option.
Où livrez-vous?
À quelques exceptions près, nous expédions dans le monde entier.
Où est mon e-mail de confirmation de commande ?
Cherchez dans votre email le mot "MAGICKA" et vous devriez le trouver.
Où sont mes cadeaux gratuits ?
Vérifiez votre e-mail pour vos cadeaux téléchargeables numériquement, recherchez MAGICKA dans votre e-mail si vous ne trouvez pas l'e-mail de notre part. Vos cadeaux physiques viendront avec votre commande.
Certains articles manquaient à ma commande !
En fonction du poids (en cas de grosses commandes) et parfois (rarement) de la rupture de stock - nous pouvons envoyer votre commande en plusieurs forfaits. Parfois, les colis peuvent arriver à quelques jours d'intervalle. S'ils n'arrivent pas bientôt, contactez-nous ! Nous les trouverons pour vous 🕵️♀️
Remboursements, articles manquants ou endommagés ?
Nous remboursons ou remplaçons volontiers tout article manquant ou endommagé, veuillez simplement nous contacter et décrire votre problème. Ne vous inquiétez pas non plus ! Nous ferons bien les choses ❤️🔥
L'amour et la lumière de l'équipe de support client de Magie spirituelle 🙏
Où nous nous approvisionnons en cristaux :
Dans le monde entier, y compris l'Australie, le Canada, les États-Unis, Madagascar, l'Inde et plus encore !
Des bureaux:
Cap Est, Basse-Californie, Mexique
Victoria, Colombie-Britannique, Canada
Siège social de l'entreprise:
68 West Bay Road, Grand Cayman, Îles Caïmans, KY1-1003
Expédition et distribution
Donghaï, Chine (apprendre encore plus)
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